Returns
If you are unsatisfied with your product for any reason you will have 90 days from the date of purchase to return the product and request a refund. You may return any Product purchased on getbloodcare.com in accordance with the terms below.
A return authorization must be requested and approved within 90 days of your date of purchase. You must contact us at support@getbloodcare.com to request and receive an RMA (Return Merchandise Authorization). The return authorization number must be included along with your returned product.
Once an RMA is received, please return the item and email us back with the RMA and the tracking number so we can track your return. You will have to pay for shipping.
You must return the Product to the address provided to receive a refund at your cost within 14 days of receipt of RMA. Returned Product(s) must be in good physical condition (not physically broken or damaged). All accessories originally included with your purchase must be included with your return.
Return address: 19655 East 35th Drive, Suite #100, Aurora CO 80011, USA.
Non-returnable items
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Partial refunds (if applicable)
- Book with obvious signs of use; CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 90 days after purchase
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company — it may take some time before your refund